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Billing

1

How to Cancel Subscription / or Stop Classes?

Chess Rules

4

Laws of Chess | Rules of Chess PDF by FIDE
Losing on time, drawing and insufficient material
Threefold Repetition | Draw
Why can a pawn capture another pawn when it is already passed? (en passant)

FAQs

7

Class Schedule
How do I level up, move to the intermediate or accelerator class?
I want individual classes?
Is there Any Age limit to Chess?
Not able to hear Audio in Livestream/Teams
Not Able to Load Livestream, internet is working well, what to do?
Where can I buy Chessboard, Chess Clock, and Chess Products?

Getting Started

5

Class Schedule
How to Attend Classes?
How to Get Started With Your Microsoft Account
How to Join & Play Our Chess Tournaments?
Watch the Prerequisite Lessons

Lichess

15

Can I only attend Your Tournaments?
How are Bullet, Blitz and other time controls decided?
How do ranks and leaderboards work in Lichess?
How to Find Tournament Links in Teams
How to hide ratings while playing?
How to Join & Play Our Chess Tournaments?
How to Reset Lichess Password?
I lost a game due to lag/disconnection. Can I get my rating points back?
Lichess site can’t be reached | Server IP Address Could Not Be Found Error
What is the average centipawn loss (ACPL)? Lichess
What rating system does Lichess use?
What titles are there on Lichess?
Why am I flagged for artificial rating manipulation (sandbagging and boosting) or computer assistance?
Why are ratings higher compared to other sites and organisations such as FIDE, USCF and the ICC?
Why is there a question mark (?) next to a rating?

Microsoft Account

2

How to Get Started With Your Microsoft Account
How to Reset Microsoft Account Password?

Microsoft Teams

8

How to Reset Microsoft Account Password?
How to Use Microsoft Teams
How to Use Microsoft Teams app on iPhone & Android
How to Use OneNote Cass Notebook in Microsoft Teams
How to Use Raise Hand Feature in Microsoft Teams
Not Able to Load Livestream, internet is working well, what to do?
Screenshare not visible on Desktop in Teams | Blank screen error for viewers on Desktop
Screenshare Not Visible on Mobile Devices in Teams App

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